Effectiveness of ASWAJA An Nahdliyah-based caring training on caring behavior, performance in patient safety and service quality

Resumen

Objective: To analyze the effectiveness of ASWAJA An Nahdliyah-based caring training on caring behavior, performance in patient safety goals, and service quality. Methods: Quasi-experimental research design. The population was nurses and patients in the internal medicine and surgery rooms at the Surabaya Islamic Hospital A. Yani and Jemursari. Samples were taken from all practicing nurses working in the Az Zahrah 1 room at the Jemursari Islamic Hospital as the intervention group (n=19) and nurses working in the Shofa and Marwa rooms at the Surabaya Islamic Hospital A. Yani Islamic Hospital (n=19) were taken as the control group. The sample size for each group of patients was 38 people. Sampling was purposive sampling. The research instrument used a questionnaire.