Potential of the Industry 4.0 services sector in Risaralda: Implications for competitiveness, internationalization, and health and well-being

Potencial del sector servicios de la Industria 4.0 en Risaralda: implicaciones para la competitividad, la internacionalización, la salud y el bienestar

Abstract

Introduction: Digital transformation has significantly boosted the dynamism of the services sector worldwide, highlighting its relevance as an engine of economic growth in emerging economies. In this context, Industry 4.0 represents a strategic opportunity to strengthen the global competitiveness of regions such as Risaralda, Colombia. Objective: This study aimed to analyze the current state of the Industry 4.0 services sector in Risaralda and its potential as a strategy for international trade. Materials and methods: The methodological approach developed was quantitative, descriptive in scope, and cross-sectional. Structured surveys were administered to 53 companies belonging to the Novitas Cluster, complemented by analysis of secondary sources. The collected data were organized and stored in databases using tools such as Excel and then analyzed using tabular and graphical techniques.