Nurses attitude and communication on reporting incidents on patients safety culture in Ende Regional General Hospital.

Abstract

Objective: to find out further what factors greatly affect the level of incident reporting, especially in the Ende Regional General Hospital. Methods: The research design used in this study was descriptive-analytic with a cross-sectional approach to analyzing incident reporting culture and factors influencing patient safety incident reporting culture in nurses at the Ende Regional General Hospital (RSUD). The population in this study were nurses at the Ende General Hospital with a sample of 162 nurses, sampling using purposive sampling techniques. The instrument used was the Incident Reporting Culture Questionnaire and attitude, communication and teamwork questionnaire. Result : There si significant nurses’ attitude (p=0,004) and nurses’ communication (p= 0,001) toward incident reporting. Conclusion: All health workers must work together so that patient safety incident reporting becomes a culture. The culture of reporting patient safety incidents at RSUD Ende must be improved. Nurses' communication and attitudes should be monitored more closely because they are closely related to the culture of reporting incidents in hospitals