The association between administrative management and labor commitment in a public agency

Abstract

Organizational commitment is considered a desirable attitude of any organization's collaborators. The lack of commitment can lead them to an attitude of indifference in their work results. On the other hand, whoever carries out administrative management may incur in practices or implement policies that could be perceived negatively by the organization's collaborators, affecting their commitment to it. In this study, the objective was to determine if there was an association between the organizational commitment of the collaborators of a public agency and the perception they have about its administrative management. A quantitative, non-experimental, cross-sectional approach with a relational scope was used. A survey was used through a questionnaire made up of 54 items, 7 concerning general data of the respondent, and 47 with four Likert-type ordinal response options, corresponding to the variables and their dimensions. Information was collected through a census of 52 administrative workers. A favorable perception was found in almost all the dimensions of administrative management studied, identifying areas of opportunity for improvements, such as performance recognition, equal working conditions, and communication. Affective commitment is the one with the most significant presence among the collaborators. The existence of a positive and significant bilateral association between Organizational Commitment and the perception of Administrative Management was determined through Spearman's correlation coefficient, thus verifying the hypothesis proposed in this research work.