Leadership and organizational learning: managing tensions in the quest for a competitive advantage

Authors

Keywords:

Leadership, Organizational Learning, Competitive Advantage, Ambidexterity, Knowledge

Abstract

Dynamic and competitive environments demand new approaches to transformational leadership, with a paradoxical mentality that promotes business sustainability while synchronizing the entire organization to create knowledge dynamically and continuously achieve innovation. The latter is understood as the result of the sum of wills to learn and share knowledge at all levels of the organization, thus improving its strategic agility to adapt to the environment. Based on the above, boards of directors and presidents of companies, focused on constant innovation, play a vital role in identifying their competitive advantages. Thus, the question arises: What is the role of organizational leadership in knowledge management and the promotion of organizational learning as a source of competitive advantage? To answer the question posed, this paper presents a non-exhaustive exploratory-descriptive review of the literature to identify the relationship between organizational leadership and identify the competitive advantage. From the findings obtained, it emerges that the new profile of the transformational leader, supported by ambidextrous strategic models, seems to be the route to radical innovation, incorporating knowledge into the organizational culture through corporate routines, guaranteeing the vital source of sustainable competitive advantage for companies

Downloads

Download data is not yet available.

Author Biography

María Jesús Acosta Cabezas, Universidad Metropolitana

María Jesús Acosta Cabezas
https://orcid.org/0009-0002-0872-9480
Doctoranda en Gerencia de la Universidad Central de Venezuela.
Coordinadora de la Maestría en Administración mención Gerencia de Mercadeo en la Universidad Metropolitana
https://orcid.org/
macosta@unimet.edu.ve
Venezuela

References

Alcover, C. y Gil, F. (2002). Crear conocimiento colectivamente: aprendizaje organizacional y grupal. Revista de Psicología del Trabajo y de las Organizaciones, 18 (2-3), pp.259-301. Colegio Oficial Psicólogos de Madrid.

Argyris, C. y Schön, D.A. (1978). Organizational learning: A theory of action perspective. MA: Addison-Wesley Reading.

Benner, M.J. y Tushman, M.L. (2003). Exploitation, exploration, and process management: The productivity dilemma revisited. Academy of Management Review, 28 (2), 238-256. 10.5465/AMR.2003.9416096

Bontis, N. (1998). Intellectual capital: An exploratory study that develops measures and models. Management Decision, 36 (2), 63-76. 10.1108/00251749810204142

Bryant, S. E. (2003). The role of transformational and transactional leadership increating, sharing and exploiting organizational knowledge. Journal of Leadership & Organizational Studies, 9(4), 32-44. https://doi.org/10.1177/107179190300900403

Cohen, W.M. y Levinthal, D.A. (1990). Absorptive capacity: A new perpective on learning and innovation. Administrative Science Quarterly, 35 (1), 128-152. http://links.jstor.org/sici?sici=0001-8392%28199003%2935%3A1%3C128%3AACANPO%3E2.0.CO%3B2-5

Crossan, M. M., Lane, H. W. y White, R. E. (1999). An organizational learning framework: From intuition to institution. Academy of Management Review, 24, 522-537. 10.2307/259140

Cyert, R. M. y March, J. G. (1963). A behavioral theory of the firm. Englewoods Cliffs, N.Y.: Prentice-Hall.

Duncan, R.B. (1976). The ambidextrous organization: Designing dual structures for innovation. En R.H. Kilmann, L.R. Pondy y D. P. Slevin (Eds.), The management of organization; Strategy and implementation (Vol. 1, pp. 167-188). New York: North-Holland.

Duncan, R.B. y Weiss, A. (1979). Organizational learning: Implications for organizational design. En B. Staw (Ed.), Research in organizational behavior (pp. 75-123) Greenwich: JAI Press.

Durán, M. G.; Castañeda, D. I. (2015). Relación entre liderazgo transformacional y transaccional con la conducta de compartir conocimiento en dos empresas de servicios. Acta Colombiana de Psicología, 18(1), 135-147. https://doi.org/10.14718/ACP.2015.18.1.13 [ Links ]

Edvinsson, L. (1997). Developing intelectual capital at Skandia. Long Range Planning, 30 (3), 366-373. https://doi.org/10.1016/S0024-6301(97)90248-X

Fiol, C. M. y Lyles, M. A. (1985). Organizational learning. Academy of Management Review, 10 (4), 803-813. https://www.jstor.org/stable/258048

Garvin, D.A. (1993). Building a learning organization. Harvard Business Review, July – August. Building a Learning Organization | Lavah Surah - Academia.edu

Gibson, C.B. y Birkinshaw, J. (2004). The antecedents, consequences, and mediating role of organizational ambidexterity. Academy of Management Journal, 47 (2), 209-226. 10.5465/20159573

Gupta, A.K., Smith, K.G. y Shalley, C.E. (2006). The interplay between exploration and exploitation.Academy of Management Journal, 40 (4), 693-706. 10.5465/AMJ.2006.22083026

Hedberg, B. (1981). How organizations learn and unlearn? En P.C. Nystrom y W.H. Starbuck (Eds.), Handbook of organizational design (Vol. 1, pp. 3-27). New York: Oxford University Press. 10.1108/TLO-11-2016-0073

Jansen, J.J.P., George, G., Van den Bosch, F.A.J. y Volberda, H.W. (2008). Senior team attributes and organizational ambidexterity: The moderating role of transformational leadership. Journal of Management Studies, 45 (5), 982-1007. https://doi.org/10.1111/j.1467-6486.2008.00775.x

Jelinek, M. (1979). Institutionalizing innovations: A study of organizational learning systems. New York: Praeger.

Krüger, K. (2006). El concepto de la “Sociedad del Conocimiento”. Revista Bibliográfica de Geografía y Ciencias Sociales, XI (683), pp. 1-10. 10.5281/zenodo.7093827

Levitt, B. y March, J.G. (1988). Organizational learning. Annual Review of Sociology, 14, 319-340.

Lichtenthaler, U. (2009). Absorptive capacity, environmental turbulence, and the complementarity of organizational learning processes. Academy of Management Journal, 52 (4), 822-846. 10.5465/amj.2013.3001

March, J.G. y Olsen, J.P. (1975). The uncertainty of the past: Organizational learning under ambiguity. European Journal of Political Research, 3 (2), 147-171. 10.1111/j.1475-6765. 1975.tb00521.x

March, J. (1991). Exploration and exploitation in organizational learning. Organization Science, 2, 71-87. http://www.jstor.org/stable/2634940?origin=JSTOR-pdf

Morales, V. J. G.; Martínez, M. M. R.; Montes, F. J. L. (2007). Liderazgo transformacional: influencia en la visión compartida, aprendizaje, innovación y resultado organizativo. Revista Europea de Dirección y Economía de la Empresa, 16(4), 24-46.

Nelson, R.R. y Winter, S.G. (1982). An evolutionary theory of economic change. Cambrige, MA: Harvard University Press.

Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Science, 5 (1),14-37. http://www.jstor.org/stable/2635068?origin=JSTOR-pdf

Nonaka, I. (2000). La empresa creadora de conocimiento. En Harvard Business Review (Ed.): Gestión del conocimiento (pp. 23-49). Bilbao: Deusto, 2000.

Nonaka, I. y Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. New York: Oxford University Press. https://id.lib.harvard.edu/alma/990052925990203941/catalog

Nonaka, I., Toyama, R. & Konno, N. (2000). SECI, Ba and leadership: A unified model of dynamic knowledge creation. Long Range Planning, 33, 5-34. 10.1016/S0024-6301(99)00115-6

Nonaka, I. y Von Krogh, G. (2009). Tacit knowledge and knowledge conversion: Controversy and vancement in organizational knowledge creation theory. Organization Science , 20 (3), 635-652. Y: JFORSC -03ORSC0412-FIN.DVI (archive.org)

O´Reilly III, C.A. y Tushman, M.L. (2008). Ambidexterity as a dynamic capability: Resolving the innovator´s dilemma. Research in Organizational Behavior, 28, 185-206. 10.1016/j.riob.2008.06.002 (ntnu.no)

Penrose, E.T. (1959). The theory of the growth of the firm. New York: Wiley

Polanyi, M. Personal Knowledge, University of Chicago Press, Chicago, IL (1958). https://doi.org/10.1093/ajj/7.1.132

Raisch, S. y Birkinshaw, J. (2008). Organizational ambidexterity: Antecedents, outcomes, and moderators. Jounal of Management, 34 (3), 375-409. 10.1177/0149206308316058

Rodríguez, A. y Cortés, S. (2019). La inercia en las juntas directivas: las élites y la innovación. Debates IESA, XXIV (2), abril-junio, 28-31.

Rodríguez, A y Cortés, S. (2023). La Reinvención de las empresas venezolanas. Capítulo 5 ¿Están preparadas las empresas venezolanas para existir en el futuro? Un enfoque desde la gerencia ambidiestra. Auletta y Garay editores. Caracas Venezuela. IESA

Senge, P.M. (1990). The fifth discipline: The art and practice of the learning organization. New York: Doubleday

Shrivastava, P. (1983). A typology of organizational learning systems. Journal of Management Studies, 20 (1), 7-28.

Simon, H.A. (1991). Bounded rationality and organizational learning. Organization Science, 2 (1), 125-134.

Simsek, K. (2009). Organizational ambidexterity: Towards a multilevel understanding Journal of Management Studies, 46 (4), 597-624. 10.1111/j.1467-6486.2009.00828.x

Smith, W.K. y Tushman, M.L. (2005). Managing strategic contradictions: A top management model for managing innovation streams. Organization Science, 16 (5), 522-536.

Song, J.; Kolb, J. A.; Lee, U.; Kim, H. (2012). Role of transformational leadership in effective organizational knowledge creation practices: mediating effects of employees' work engagement. Human Resource Development Quarterly, 23(1), 65-101. https://doi.org/10.1002/hrdq.21120

Stewart, T.A. (1997). Intellectual capital: The new wealth of organizations. New York Doubleday / Currency. 10.1108/pr.2000.29.1.115.1

Teece, D.J., Pisano, G. y Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18 (7), 509-533. http://links.jstor.org/sici?sici=0143-2095%28199708%2918%3A7%3C509%3ADCASM%3E2.0.CO%3B2-%23

Tushman, M.L. y O´Reilly III, C.A. (1996). Ambidextrous organizations: Managing evolutionary and revolutionary change. California Management Review, 38 (4), 8-30.

Wernerfelt, B. (1984). A resource-based view of the firm. Strategic Management Journal, 5 (2), 171-180. http://links.jstor.org/sici?sici=0143- 2095%28198404%2F06%295%3A2%3C171%3AARVOTF%3E2.0.CO%3B2-L

Youndt, M.A., Subramaniam, M. y Snell, S.A. (2004). Intellectual capital profiles: An examination of investments and returns. Journal of Management Studies, 41 (2), 335-361. 10.1108/00251749810204142

Zahra, S.A. y George, G. (2002). Absorptive capacity: A review, reconceptualization, And extension. Academy of Management Review, 27 (2), 185-203. 10.2307/4134351

Zander, U. y Kogut, B. (1995). Knowledge and the speed of the transfer and imitation of organizational capabilities: An empirical test. Organization Science, 6 (1), 76-92.

Zapata, E., García, F., y García, S. (2012). De La Organización que Aprende a la Organización Ambidiestra: Evolución Teórica Del Aprendizaje Organizativo. Cuadernos de Administración.

Published

2025-01-31

How to Cite

Acosta Cabezas, M. J. (2025). Leadership and organizational learning: managing tensions in the quest for a competitive advantage. Gestión I+D, 10(1), 106–133. Retrieved from http://saber.ucv.ve/ojs/index.php/rev_GID/article/view/29565

Issue

Section

Original Article