Shifting expectations in healthcare organizations: towards the hospital of the future and digital transformation
Keywords:
Universal Health Coverage, Artificial Intelligence, Nursing Leadership, Telemedicine, Healthcare ManagementAbstract
This essay analyzes the impact of digital transformation and artificial intelligence (AI) on healthcare organizations, in a context marked by a shortage of human talent and the demand for personalized care. The study examines how the integration of emerging technologies optimizes administrative and clinical processes, enabling the development of home care models that significantly increase user satisfaction. It discusses the strategic role of nursing in coordinating integrated care through the use of telemedicine and wearable devices. It also addresses the phenomenon of declining trust in traditional systems amid the rise of digital tools and virtual assistants. It concludes that the sustainability of the healthcare system requires adaptable and ethical nursing leadership, capable of managing technological investment and regulatory pressures to ensure equitable and efficient coverage.
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