Nikolaeva, A., Demyanova, O. and Pugacheva, M. (2021) “The applying of QFD-Analysis to increase patient satisfaction in helthcare organisations”, AVFT – Archivos Venezolanos de Farmacología y Terapéutica, 39(7). Available at: http://saber.ucv.ve/ojs/index.php/rev_aavft/article/view/21132 (Accessed: 10February2025).